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Channel

What is a channel?

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A Channel is the path a product or service takes to meet the end user. Brands use channels to support the indirect sales process via distributors, resellers, or other partners to enhance the overall customer experience.

Key components include:

  • Educating partners about specific products and services
  • Offering support to improve indirect sales processes
  • Incentivizing partners to meet business objectives

Channels play a vital role for brands looking to grow and scale their business. A well-optimized channel can influence buying behaviors in new markets, helping brands expand their reach and scale more efficiently.