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Consumer Rebates

Modernize the consumer rebates experience and gain insight into purchasing behavior.

Increase Market Presence and Drive Sales

And turn redemptions into opportunities to learn more about your customer.

34 %
increase in participation rates (360insights customer)
5 %+
reduction in average decline rates (360insights customer)
2 x
total charitable contributions from rebates (360insights customer)
64 %
open rates on follow-up emails from the brand (360insights customer)
Entice Customers to Buy

Entice Customers to Buy

Everyone loves a deal. Appeal to customers looking for the most competitive price with rebates that return cash back for purchase. Target specific products, segments, or purchase volume. Encourage the trial of new products or incentivize usage. And through the redemption process, track product purchase back to the dealer.

 

Gather Customer Feedback

Gather Feedback

Listen to your customers. The redemption of a rebate is a prime opportunity to ask questions, boost survey response rates, and increase reach. Leverage cash back into customer insights and learn what they like—and dislike—about your brand, what motivates their product usage, and what inspires their purchases.

Make Client Experience Your Top Priority

Make Customer Experience Your Top Priority

Reduce the friction and remove the breakage (rate of non-redemption). Deliver lower decline rates and faster payouts with a fully branded rewards experience that leaves the customer with a positive impression of your brand. From first submission to final rebate, it’s a consumer rebate experience your customers will actually like.

Take Your Brand to New Heights with Customer-Driven Rebate Programs

Program Eligibility Icon

Program Eligibility

Automatically determine and display eligible promotions based on your consumers' input.

Source Tracking Icon

Source Tracking

Display eligible promotions and offers. Capture offer codes at redemption to track lead source​ by campaigns.

Data Accuracy Icon

Data Accuracy

Validate form submission data and auto-fill to ensure clean and accurate data. Reduce the claim rejection rate.

Customer Feedback Icon

Customer Feedback

Gather customer input at redemption. Conduct consumer surveys and collect additional data at the time of rebate.
Status Verification Icon

Status Verification

Consumers can check the status of their claim at any time using an email address and confirmation number.
Boost Completion Icon

Boost Completion

Offer configurable form layouts designed to drive the highest rate of completion and consumer satisfaction.

Mitigate Risk Without Sacrificing Experience

Mitigate Risk Without Sacrificing Experience

Processing rewards is just the beginning. We audit claims, reconcile payments, and analyze transactions so you don’t have to.

With an unmatched combination of audit, analytics, and expertise, 360insights protects your business by detecting and responding to fraud without impacting valid claims or compromising the experience. More than a platform, it’s a partnership.

Learn about our Audit & Risk Services

At 360insights, You Are in Good Company

“The Reward scheme has been a resounding success. The admin is easy to do, and the whole process was quick to deliver and launch. The reporting enables the sales team to actively compete in growing their accounts, and we had one customer whose sales increased by 200% while many others saw over 100% growth. ”
Head of Marketing
Fisher & Pykel
Read our Success Stories
“With the move to the Channel Success Platform™, we went from an average decline rate of 15% and above to single digits. We have also worked to get the processing times to under 30 days in total. This has helped tremendously with the rebate experience for our patients.”
Kristin Finucane
Project Manager for Customer Marketing, CooperVision
Read our Success Stories
“Since using the Channel Success Platform™, we have concluded that the business coming from loyal customers is far greater than the monetary cost associated with rebates and redemptions.”
Mark Goldring
Commercial Manager, Apollo Vredestein
Read our Success Stories