An Ambassador Program in a channel setting is a structured approach where businesses engage and support key partners, such as dealers, vendors, or installers, to promote and endorse products or services.
Core elements include:
- Recruitment
- Training
- Ongoing incentivization and performance tracking
Brands implement ambassador programs to harness the power of trusted partnerships and tap into the credibility these channel partners have within their networks. By equipping them with resources and maintaining consistent communication, businesses can forge stronger bonds with their core markets.
A channel ambassador program is crucial for building advocacy, extending market reach, and creating a loyal network of partners who have the ear and trust of the end customer.
Foster Long-Lasting Relationships to Drive Incremental Business

Case Study
Automotive: Accelerating customer retention and sales growth
Automotive distributor Stapletons, were looking for a highly effective way to engage with customers and maximize relationships while safeguarding loyalty and influencing purchasing decisions to increase revenue.
See how 360insights created an immersive incentive promotion platform, that rewarded independent garages and wholesalers for their purchases.
This award-winning program produces a 4400% return on investment and sees a 177% increase in active users YOY, increasing transactions by 175%.