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Source of Truth

What is a source of truth?

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A Source of Truth is a single, reliable system or repository that stores and maintains the most accurate and up-to-date information within an organization. It serves as the definitive reference point for data, reducing confusion and inconsistencies by ensuring everyone accesses the same verified details.  

This involves: 

  • Consolidating data from various inputs into one accessible platform 
  • Providing consistent and accurate information for decision-making 
  • Supporting transparency and accountability across teams 

Organizations rely on a source of truth to improve collaboration, prevent costly errors, and enhance the quality of insights derived from data. For example, a company’s customer relationship management (CRM) system often acts as the source of truth for client information, allowing sales, marketing, and support teams to work from unified and trustworthy data. 

In practice, having a clear source of truth not only streamlines communication but also strengthens operational efficiency by minimizing duplicated efforts and conflicting reports. This foundation enables more confident business decisions and drives overall organizational success.