Channel Marketing Blog | 360insights

What the 2025 Gartner Market Guide Means for the Future of Partner & Ecosystem Relationship Management

Written by James Hodgkinson | Sep 25, 2025 7:42:12 PM

The 2025 Gartner Market Guide for Partner and Ecosystem Relationship Management Applications. For companies navigating complex partner ecosystems, the message is clear: ecosystems are essential to driving revenue, collaboration, and innovation.

Key Takeaways:

Gartner outlines the critical capabilities enterprise organizations should look for in a PERM (Partner and Ecosystem Relationship Management) solution, including:

  • Ecosystem orchestration beyond basic PRM
  • Deeper alignment between partner types, use cases, and engagement models
  • Modular platform flexibility and embedded intelligence
  • Tighter integration across incentive, enablement, and performance workflows

What This Means for Ecosystem-Led Brands

Organizations scaling through both traditional and non-traditional partners need systems built to manage complexity - across tiers, roles, geographies, and go-to-market motions. This includes co-selling, co-marketing, multi-currency incentive programs, performance reporting, and global compliance. That’s why PERM platforms are a foundation for ecosystem execution, not just an extension of CRM.

Where 360insights Fits

We’re proud to be recognized in this year’s Gartner Market Guide as a Representative Vendor. Our Engage go-to-market portal and incentive solutions power global programs, partner portals, and ecosystem workflows for some of the world’s most ecosystem-forward brands.

This report validates what we already knew:

  • Incentive strategy is central to modern partner engagement
  • Go-to-market success requires a platform-first, not tool-first, mindset
  • 360insights is positioned among the key players shaping the category

From ServiceNow to Extreme Networks, our clients trust us to turn incentives into outcomes — across B2B, B2B2C, and B2C programs worldwide.

Let’s Talk Outcomes

Want to learn how 360insights can support your ecosystem-led strategy and revenue growth goals? Reach out to our team today to see how our platform can power your next phase of partner success.